Biography

Ir. Ronald Sukwadi completed his bachelor's degree at Diponegoro University (2002), his master's degree at the same university (2004), and earned his Ph.D. from Chung Yuan Christian University (2012). He specializes in Quality Management, Innovation, Operations Management, and Data Analytics. As an educator, Ir. Ronald teaches courses such as Operations Analysis, Industrial Economics, and Quality Management, and is involved in Case Studies to provide students with analytical skills. Among his important publications are "Building Customer Relationship Management through the integration of DineServ and Kansei Engineering," and customer sentiment analysis in "Online Transportation Service in the Twitter World." Other works include "Introduction to Occupational Safety and Health" and research on consumer behavior regarding cigarettes in Jabodetabek. Ronald Sukwadi is committed to advancing the fields of management science and occupational safety.

Education

Ir. Ronald Sukwadi completed his bachelor's degree at Diponegoro University in 2002 and continued his master's studies at the same university, earning his degree in 2004. He then obtained his Ph.D. from Chung Yuan Christian University in 2012.

Expertise

He has expertise in Quality Management, Innovation, Operations Management, and Data Analytics. With a strong background in these areas, Ir. Ronald contributes to research and the development of innovative and effective management practices.

Teaching

As an educator, Ir. Ronald teaches a variety of courses, including Operations Analysis & Decision Making, Industrial Economics, Philosophy of Engineering Science, Occupational Safety and Company Hygiene, Quality Management, Project Management, System Modeling, Introduction to Management, Design, Technical Analysis and Intellectual Property Rights, Problem-Solving Practice, Industrial Psychology, as well as Seminars, Workshops, and Discussions. He is also involved in Case Studies, equipping students with practical knowledge and analytical skills to face challenges in the industrial world.

Recent Publications

Ronald Sukwadi S.T., M.M., Ph.D., IPU, is an academic who has produced various publications contributing to the fields of management, occupational safety, and data analysis. In 2020, he published an article titled "Building Customer Relationship Management through the Integration Model of DineServ and Kansei Engineering," where he explains the importance of integrating these two approaches to enhance customer relationship management in the service sector.

In an effort to understand customer sentiment, Ronald also wrote the article "Online transportation service in the Twitter World: a big data analysis of sentiments in Indonesian customers’ tweets." This research conducts big data analysis to explore the sentiments emerging from customer tweets in Indonesia regarding online transportation services, providing valuable insights for companies in responding to consumer needs and expectations.

Additionally, Ronald published "Introduction to Occupational Safety and Company Hygiene," which discusses the basic principles of occupational safety and the importance of implementing hygienic practices in the workplace to protect employees. This work serves as a guide for companies in creating a safe and healthy work environment.

In his research on consumer behavior, Ronald wrote "CONSUMER SWITCHING BEHAVIOR FROM CONVENTIONAL CIGARETTES TO ELECTRONIC CIGARETTES IN JABODETABEK." This publication analyzes the trend of switching from conventional cigarettes to electronic cigarettes in the Jabodetabek area, providing insights into the factors influencing consumer behavior.

Finally, in "Quality Shop Floor Management Based on Abnormality Management," Ronald explains a management approach focused on managing abnormalities on the production floor to improve operational quality. Through these various publications, Ronald Sukwadi demonstrates his dedication to advancing knowledge and best practices in the fields of management and occupational safety.