Quality assurance and quality
development with respect to contents, processes, and outcomes
(Asterisk-Criterion)
AJCUI uses Regulation No. 62 of
2016 by the Ministry of Research, Technology, and Higher Education on the
Higher Education Quality Assurance System as the fundamental guidance to
conduct academic quality assurance and development that consists of internal
and external quality assurance systems, in order to guarantee the good
practices, consistency and continuity of the ongoing program. The University
has important role to guarantee the internal quality assurance by planning,
implementing, evaluating, controlling and developing the system, following the
standards made by the agencies outside the University which are the National
Accreditation Agency for Higher Education and the International Organization
for Standardization (ISO).
Furthermore, the University-level
Quality Assurance Agency coordinates the internal quality assurance system at AJCUI and has the annual evaluation of the
quality assurance conducted every year for all faculties including the faculty
of law, which is called Internal Quality Assurance Audits, known as AMI. The
tasks and authority of the university-level quality assurance agency is assisted by the faculty-level quality
assurance team, who have received related training, mainly to conduct internal
quality audits. The mechanism of the internal audit follows a cycle divided by
four phases, which are the Plan, the Do, the Check, and the Act (PDCA).
The Plan phase begins with establishing
the Higher Education Standards within the University, which are then cascaded
down to the faculties/programs. These standards include vision and mission,
lecture administration, organization management, graduate competencies,
research, community service, facilities and infrastructure, cooperation, and
alums. The complete contents of the standards are listed on the website https://www.atmajaya.ac.id/id/lpm/.
The Do phase is the implementation
of the established Higher Education Standards. For faculties and study
programs, the implemented standards include Graduate Competency Standards,
Learning Content Standards, Curriculum Development Standards, Curriculum
Implementation Standards, Curriculum Evaluation Standards, Learning Process
Standards, Study Load Standards, Learning Management Standards, Learning
Assessment Standards, Student Graduation Standards, Standards for Undergraduate
Thesis (BLP), and Standards for Thesis (MLP).
The Check phase involves evaluating
the implementation of the Higher Education Standards. The evaluation comes
from:
a.
evaluation by Dean and Programme Directors
(self-assessment report),
b.
evaluation from the faculty quality assurance team, and
c.
evaluation from internal quality auditors at the
university level appointed by the university leadership.
The evaluation by internal quality
auditors at the university level is conducted on nine standards: vision and mission,
lecture administration, organization management, graduate competencies,
research, community service, facilities and infrastructure, cooperation, and
alums. The evaluation is carried out to assess the implementation of quality
assurance at the Faculty and Study Program levels (BLP and MLP) against these
standards. The evaluation results are documented in a compliance audit report
that must be followed up by the faculties and study programs in the form of an
Action Plan (RTL) and a quality improvement plan (RPM).
The Act phase is about control and
improvement. The results of the internal quality audit become the basis for the
Control of Higher Education Standards by the University-level Quality Assurance
Agency. Once the Higher Education Standards have been met, they are periodically
and continuously improved.In addition to conducting an internal quality
assurance system, Atma Jaya University also implements an external quality
assurance system. This system refers to the assessment standards set by the
National Accreditation Agency for Higher Education (BAN-PT) and the
International Organization for Standardization (ISO). BAN-PT uses nine
standards: (1) Vision, Mission, Objectives, and Strategy (2) Governance,
Management, and Cooperation (3) Students (4) Human Resources (5) Finance,
Facilities, and Infrastructure (6) Education (7) Research (8) Community Service
(9) Outcomes and Achievements of the Three Pillars of Higher Education.
Currently, Bachelor of Law Programme (BLP) and Master of Law
Programme (MLP) have been accredited with
a Very Satisfactory (B) rating. The quality assurance process using the BAN-PT standards follows the Plan, Do,
Check, and Act (PDCA) cycle used in the internal quality assurance system
described earlier. In addition to BAN-PT, BLP, and MLP the Faculty of Law also
been certified with ISO 21001
regarding the educational organization management system.
Instruments of Quality Assurance
Evaluation by Students
Students provide evaluations
through Lecturer Feedback Survey, Student Workload Survey, Academic Advisor
Service Feedback, Legal Writing Advisor Service Feedback, Educational Staff
Service Feedback, and Brand Positioning Survey.
The Lecture Feedback reviews
components including:
a.
Proficiency of lecture material; b.
The relevance of lecture material to practical
developments; c.
Readiness to assist students; d.
Use of communication channels for submitting complaints; |
e.
Availability of time for contact outside of lecture
hours; f.
Variety of teaching methods; g.
Use of technology; h.
Provision of feedback on assignments. |
In addition to lecture feedback
from students towards lecturers, students also assess their study workload.
The aspects assessed in the survey
include:
a.
The suitability of the weight of lecture material's to the
amount of credit units,
b.
The suitability of the period given to complete
assignments to the amount of credit units,
c.
The suitability of the period given for independent
assignment to the credit units, and
d.
The relevance of the given assignments to the lecture
material.
Evaluation by Lecturers
Evaluation by lecturers is
conducted through several mechanisms: regular faculty meetings, full faculty
meetings, meetings of the responsible team of lecturers for courses, and annual
work meetings. In these meetings, permanent and honorary lecturers provide
input, including among others implementation of lectures coordinated by the
study program and developing lecture materials. Meanwhile, the annual work
meeting is held only for permanent lecturers at the end of the year to provide
input on various matters, such as the need for a particular guide containing
various academic and administrative information to be used by academic
advisors; the suggestion that thesis examinations involve lecturers across
specializations related to the research topic; the proposal that lectures
continue to be conducted offline to ensure maximum teaching quality; the
suggestion that students participating in the Freedom of Learning Independent
Campus (MBKM) program take mid-semester and end-of- semester exams; the
proposal that course materials be uploaded to Moodle so that MBKM students can
study independently. The analysis of the evaluation results related to the
learning process is carried out by the
Programme Director and reported to the Dean for discussion of follow-up
actions.
External evaluation by alumni,
employers, and third parties
There are two programs carried out
annually to obtain evaluations from external parties:
1. Forum Group Discussion (FGD): This event aims to gather
constructive inputs from stakeholders, professors, alumni, industry, and other
participants to enhance the quality of the curriculum and improve the
competence of graduates. The FGD also discusses the weight of Graduate Learning
Outcomes (CPL) in the Semester Learning Plan in the field of Law.
2. User survey: The results of this survey are used as input
for curriculum development, self- evaluation instruments, and accreditation of
study programs.
The involvement of external
parties in the evaluation of study programs is also conducted after students
complete their internship programs. In this case, the external party
(internship provider) evaluates aspects such as personality, discipline, work
capability, communication skills, and proficiency. The supervising lecturer
compiles the evaluation results, which are then given to the The Programme Director for analyzing the
evaluations and taking the necessary steps for follow-up.